While the Board of Regents (BoR) has no direct jurisdiction over the day-to-day operations of postsecondary institutions, the BoR does receive student complaints from students. Students are encouraged to exhaust all appropriate internal campus processes. If a complaint is not resolved at the institution level to the student’s satisfaction, BoR staff will assist in referring the student to the appropriate entity, such as the institution’s governing/management board.
If the complaint pertains to potential violations of consumer protection, Board of Regents staff will direct the complainant to:Consumer Protection Division Office of the Attorney GeneralP.O. Box 94005Baton Rouge, LA 70804-9005Office: 1-800-351-4889 or 225-326-6400
If the complaint concerns discrimination, the Board of Regents will refer the complainant to:Office for Civil Rights, Dallas OfficeU.S. Department of Education
1999 Bryan Street, Suite 1620
Dallas, TX 75201-6810
Telephone: (214) 661-9600
Facsimile: (214) 661-9587